Weather-Related Shipping Policy
Please be advised that we cannot accept responsibility for products that arrive Dead on Arrival (DOA) due to freezing or heating temperatures at your delivery address. It is your responsibility to assess the weather conditions at your location and select appropriate shipping dates to ensure the best possible quality of your plants upon arrival.
If the temperature falls below 30°F or above 100°F during transit, we will not offer re-ships or refunds for any DOA plants. We highly recommend that you exercise discretion when placing your order, especially in colder or hotter months, to ensure favorable weather conditions for plant survival during shipping.
Replacement/Refund Policy
To be eligible for a replacement or refund, we require that you send us clear photos of the product within 48 hours of receiving your order. This helps us ensure that the items are in the condition you received them in.
We are confident that when the plants were shipped, they were in great condition. Unfortunately, we cannot offer replacements or refunds if the 48-hour window for reporting an issue is missed.
We appreciate your understanding and are here to assist you if you need any further support within the specified time frame.
Outdoor Clone Lighting Policy
Premature Flowering Disclaimer
At COF, we take great pride in providing healthy, vigorous clones ready for transplant. However, environmental conditions beyond our control—particularly light exposure—play a critical role in the success of outdoor cannabis cultivation.
Important Notice:
Cannabis clones are light-sensitive and may begin to flower prematurely if transplanted outdoors too early in the season or in areas with insufficient daily light. This condition, known as photoperiod-induced premature flowering, can negatively impact plant growth and final yield.
To ensure optimal results, clones should only be transplanted outdoors when:
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There are 14+ hours of natural daylight, or
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Supplemental lighting is used to extend the photoperiod during early growth stages
Policy Statement:
Clones On Fire is not responsible for any premature flowering, stunted growth, or reduced yield resulting from:
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Transplanting clones outdoors during periods of inadequate daylight
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Failure to use supplemental lighting
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Any other environmental or cultivation conditions outside of our control
By purchasing clones from us, you acknowledge and accept full responsibility for ensuring proper lighting and environmental conditions after transplant.
If you are unsure about the appropriate timing or lighting conditions for transplanting, our team is happy to offer general guidance, but ultimate responsibility lies with the grower.
Thank you for your understanding and cooperation.